Returns are accepted within 45 days of your order date for orders placed on www.ethicalinc.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales to Hawaii, Alaska and APO/FPO addresses are final.
For more information on returns please go to our “Returns” section on the FAQ page.
Please go to www.ethicalinc.com/my-account/orders, find the order you would like to request a refund for and click ‘view’.
On the next page, click the ‘Request refund” button and fill out the form. Your submission will be sent to, and revised by, our support team. We will process your request as soon as possible.
Please ship all returns to 1050 Lakes Drive, #225, West Covina, CA 91790